Shipping & Returns


Domestic Shipping

We ship all orders using Royal Mail in 2nd Class which is estimated to take 2 - 34working days and costs £3.35. Although it is likely to arrive before. We endeavour to dispatch all orders within 1 working day, however during busy periods it may take longer. We aim to get your order with you as soon as we can.

Shipping to Europe is estimated at 5-11 days after dispatch and costs £7.99. If you wish to place an international order for countries outside Europe and United Kingdom please email us at


14 Days to Return

Every care has been taken to ensure Restore Glow products are of the highest quality, but things happen in the world of handmade! If you have an issue with any Restore Glow products, please refer to the information below or email us. We feel that these are good guidelines to resolve problems efficiently for all.

If you are dissatisfied with your item, in the first instance please contact us via email with your concerns. If you believe the product to faulty ie. not burning well, please consult the Candle Care guide to ensure the best use of your candle. Returns cannot be made for candles that are not being used correctly, i.e exceeding 4 hours per burn or untrimmed wick. 

If you change your mind, you can return an unopened and unused product at your own cost within 14 days of receipt. Please email to let us know the item is being returned and retain your proof of posting.